The standard of quality you have come to expect from the Rice Family. We Treat You Right!
We provide auto body paint and accident repair in Greensboro on ALL makes and models including Lexus, Honda, Nissan, Acura, Ford, Chevy, Infiniti, Mercedes Benz, BMW, GMC, VW, Fiat, JEEP and anything else on four wheels.
Greensboro’s Only Toyota Certified Collision Center
Q: What is the difference between a Toyota Certified Collision Center and other body shops?
A: Toyota Certified Collision Centers demonstrate a commitment to excellence in collision repair professionalism, repair quality, and customer satisfaction by meeting Toyota’s industry leading standards for certification. Key standards include: A third party customer service monitoring system to ensure your repair experience is exceptional, Toyota-trained managers and technicians who have the knowledge and expertise to repair your Toyota right, and repair facilities that are equipped with the right tools and equipment. Rice Collision knows your vehicle and we understand the importance of fixing it right the first time.
Q: How long will my repair take?
A:Express Repairs are typically completed in 1-2 business days these include things like damage to one part of the vehicle such as a Hood, Fenders, Trunk, Mirrors, Doors, and Bumpers. Other repairs vary depending on the amount of damage to the vehicle. Your Rice Collision Advisor will give you a estimated timeline for the repairs to be completed and keep you updated as often as you like about the repair progress. You have a choice to be updated via text, email of a phone call, whatever is most convenient for you.
Q: What kind of warranty does Rice Collision provide on repair work?
A: One of the things that sets Rice Collision apart from other body shops is our Lifetime Warranty. Warranties:Rice Collision Toyota Certified Body Shop provides a lifetime warranty on collision related repairs. The warranty covers the following repairs performed by Rice Collision.
-Lifetime Warranty on craftsmanship of body and metal repair.
-Lifetime Warranty against defects and product failures of the vehicle finish.
-Certain limitations apply.
-Lifetime Warranty on craftsmanship for mechanical repairs.
Warranty on OEM Parts per manufacturer’s written warranty. Sheet metal warranties vary from one manufacturer to the other. We are not able to guarantee or warranty LKQ or Aftermarket parts. The distributors will be the only warranty to come, with these parts. In addition to not supplying a warranty, we can not guarantee fit or finish.
Q: What will I drive while my car is being repaired?
A: Rice Collision has rental cars on site. Rice Toyota Rent a Car utilizes only the latest model Toyota vehicles, making it a superior rental experience. In addition, every Toyota Rental comes with complimentary 24-hour Roadside Assistance, covering mechanical breakdown, fluid delivery, tire changes, jump starts, lockout service and towing . Our rental fleet has all the popular Toyota models you are already comfortable driving: Corolla, Camry, Highlander, Sienna, Prius, Avalon, Rav4, 4Runner, Tacoma and Tundra.
Q: I don’t drive a Toyota, can you help me?
A: No problem, we repair all makes and models. Rice Collision’s high standards for repair make our body shop very well equipped to repair any brand of car.
Q: Why would I want to use Toyota Genuine Parts – aren’t all collision parts pretty much the same?
A: Toyota Genuine Parts are designed to meet defined quality, safety and appearance specifications that may not be replicated on imitation parts. Protect yourself and the value of your vehicle by insisting on Toyota Genuine Parts.
Q: What are OEM parts and Aftermarket parts?
A:OEM stands for Original Equipement Manufacturer. When referring to automotive parts, OEM designates a replacement part made by the manufacturer of the original part. The term aftermarket is often used for non-OEM spare parts. In purchasing parts at national, discount auto parts retailers (e.g., NAPA, Auto Zone, Advance Auto Parts, Pep Boys, etc.), many parts will have OEM prominently displayed but followed by a qualifier such as “meets OEM standards”. Such auto parts are not OEM; they are simply claiming to have been manufactured to the same specifications as the OEM parts—specifications.
We are approved by and work with all insurance companies including: Geico, Nationwide, Allstate, State Farm, Progressive, Liberty Mutual, PHH, Farm Bureau, GMAC,Erie, Kemper, USAA, Traveler’s, Metlife. Ameriprise, Metlife and many more.
I look forward to working with you,
Rice Collision Center Manager
We Service All Makes and Models